Designed for a company that recently changed their software storage to Google Drive. This design document accompanies the "Google Drive" eLearning module. 

Tool Used: Microsoft Word

Designed for a company that noticed an increase in escalation cases from new employees. This design document accompanies the "Handling Challenging Customer Interactions" eLearning module. 

Tool Used: Microsoft Word

Designed for a company that noticed an increase in escalation cases from new employees. This storyboard accompanies the "Handling Challenging Customer Interactions" eLearning module. 

Tools Used: Microsoft Word • Articulate Storyline 360 for the graphics

Designed for a company that recently switched to Gmail. This storyboard accompanies the "Gmail" Microlearning. 

Tools Used: Microsoft Word • Canva for the graphics

This video introduces me as an instructional designer 

Tools Used: Microsoft Word 

This script accompanies the "Google Drive" eLearning module. This is specifically for the software simulation that was designed using Articulate Storyline 360. This simulation is towards the end of the module, right before the final graded quiz, in the "Sharing and Collaborating" section of the module. 

Tool Used: Microsoft Word

This script accompanies the "Handling Challenging Customer Interactions" eLearning module. 

Tool Used: Microsoft Word

This script accompanies the "Gmail" Microlearning. 

Tool Used: Microsoft Word

This script accompanies the "About Me" Microlearning. 

Tool Used: Microsoft Word